Armando,

I think I successfully reset the browser that launches. I haven't had the old MSN Explorer 6 launch itself for several hours now.

Thanks so much for your guidance,

Emilie

> Date: Fri, 16 Sep 2011 14:09:26 -0500
> From: fandemma@gmail.com
> To: research@nuestrosranchos.org
> Subject: Re: [Nuestros Ranchos] No Troubles
>
> Emily,
>
> The link I sent you will definitely help your problem in two ways. The old
> MSN Explorer 6 is launching because that is what you have set in Windows XP.
> The link explains how to fix that.
> Windows XP
>
> 1. Click the Start button, then click on the Control Panel icon to open
> the Windows Control Panel.
> 2. Click the *Add or Remove Programs* icon to open the Add or Remove
> Programs applet.
> 3. On the left side of the Window click the *Set Program Access and
> Defaults* icon.
> 4. In the Access and Defaults window, click on the *Custom* radio button
> to expand the Custom category.
> 5. Underneath *Choose a default e-mail program*, click the radio button
> next to the program you want to use (e.g. Thunderbird, Windows Live Mail,
> Outlook).
> 6. Click OK at the bottom of the window.
>
> http://support.mozilla.com/en-US/kb/Changing%20the%20e-mail%20program%2…
>
> The Adobe Flash update for Firefox is different than the one for IE. That is
> probably why you couldn't use IE still.
>
> You don't have conflicts with the browsers, you have settings that need to
> be corrected that anybody that migrates to Firefox from the setup you have
> has to do.
>
> Armando
>
> On Fri, Sep 16, 2011 at 1:19 PM, Emilie Garcia
> wrote:
>
> >
> > Alice,
> >
> > After I downloaded Firefox, I was able to use their new Viewer, and I
> > thought that since Firefox forced me to upgrade my Adobe Flash before it
> > would download, I thought that perhaps that was all that was needed and not
> > a new browser. So, I went back to IE8 and tried to access the new Viewer
> > there, but I still had the same old problems. What other older browser do
> > you have on your computer?
> >
> > Now that I have the Firefox, I am experiencing strange problems such as the
> > original old MSN Explorer 6 (for dial-up) launching itself in the middle of
> > what I am doing. So now I have three browsers on my computer, and they
> > conflict.
> >
> > Armando sent me a link to something on Mozilla that hopefully will lead me
> > to correct the problem.
> >
> > Emilie
> >
> >
> > > Date: Fri, 16 Sep 2011 07:30:17 -0700
> > > From: alicebb@att.net
> > > To: research@nuestrosranchos.org
> > > Subject: [Nuestros Ranchos] No Troubles
> >
> > > A couple of days ago when I started to have troubles with the
> > familysearch I had a friend who works with computers for a living check out
> > the situation. He told me that the problem appeared to lie with lack of
> > testing of the website before launching and not my XP. I couldn't wait and
> > downloaded Firefox and all worked great.
> > > Today, I forgot to go through Firefox and accessed the site the old way
> > through XP and I am no longer experiencing the problems as before.
> > > I hope everyone else is no longer experiencing the technical difficulties
> > as before.
> > > -- -- -- -- -- -- -- -- -- -- -- -- --
> > > Nuestros Ranchos Research Mailing List
> > >
> > > To post, send email to:
> > > research(at)nuestrosranchos.org
> > >
> > > To change your subscription, log on to:
> > > http://www.nuestrosranchos.org
> >
> > -- -- -- -- -- -- -- -- -- -- -- -- --
> > Nuestros Ranchos Research Mailing List
> >
> > To post, send email to:
> > research(at)nuestrosranchos.org
> >
> > To change your subscription, log on to:
> > http://www.nuestrosranchos.org
> >

Alice,

I will try again, but earlier today I wasn't able to use the new Viewer with the IE8 like before.

I sure hope they continue tweaking; the best thing would be to tweak it right back to what it was. I hear that some Family History Centers can't use the new viewer themselves because of their old computers.

Emilie

> Date: Fri, 16 Sep 2011 12:56:15 -0700
> From: alicebb@att.net
> To: research@nuestrosranchos.org
> Subject: Re: [Nuestros Ranchos] No Troubles
>
> Emilie,
> What I'm saying is that the familysearch site has apparently been tweeked and now works accessing it the way I had always done before. I don't have to use the Firefox download I did yesterday. Have you tried accessing it the way you used to? Good luck. Alice
>
> --- On Fri, 9/16/11, Emilie Garcia wrote:
>
>
> From: Emilie Garcia
> Subject: Re: [Nuestros Ranchos] No Troubles
> To: research@nuestrosranchos.org
> Date: Friday, September 16, 2011, 6:19 PM
>
>
>
> Alice,
>
> After I downloaded Firefox, I was able to use their new Viewer, and I thought that since Firefox forced me to upgrade my Adobe Flash before it would download, I thought that perhaps that was all that was needed and not a new browser. So, I went back to IE8 and tried to access the new Viewer there, but I still had the same old problems. What other older browser do you have on your computer?
>
> Now that I have the Firefox, I am experiencing strange problems such as the original old MSN Explorer 6 (for dial-up) launching itself in the middle of what I am doing. So now I have three browsers on my computer, and they conflict.
>
> Armando sent me a link to something on Mozilla that hopefully will lead me to correct the problem.
>
> Emilie
>
>
> > Date: Fri, 16 Sep 2011 07:30:17 -0700
> > From: alicebb@att.net
> > To: research@nuestrosranchos.org
> > Subject: [Nuestros Ranchos] No Troubles
>
> > A couple of days ago when I started to have troubles with the familysearch I had a friend who works with computers for a living check out the situation. He told me that the problem appeared to lie with lack of testing of the website before launching and not my XP. I couldn't wait and downloaded Firefox and all worked great.
> > Today, I forgot to go through Firefox and accessed the site the old way through XP and I am no longer experiencing the problems as before.
> > I hope everyone else is no longer experiencing the technical difficulties as before.
> > -- -- -- -- -- -- -- -- -- -- -- -- --
> > Nuestros Ranchos Research Mailing List
> >
> > To post, send email to:
> > research(at)nuestrosranchos.org
> >
> > To change your subscription, log on to:
> > http://www.nuestrosranchos.org
>